The Smart Way Clinics Handle Calls Without Hiring More Staff

Why Call Management Matters So Much in Healthcare Running a medical office isn’t just about seeing patients. Behind the scenes, there’s an endless stream of phone calls—new patient inquiries, appointment scheduling, rescheduling, prescription refills, billing questions, and sometimes urgent medical concerns. Missing even one call can mean a missed opportunity to help a patient, or…

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Smart Laboratory Practices in 2025

Laboratories are undergoing a real small revolution and are becoming “smarter” everyday thanks to advanced technologies and new practices. Smart laboratory practices relate to the digitization of work, the application of artificial intelligence (AI), sustainable “green” initiatives, resource optimization, and improved security. These changes are not only beneficial to scientists, but also to society, as…

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